Orders are shipped with GLS parcel service and delivered on Monday through Friday, unfortunately not on weekends.
If you are not at home, GLS will leave a pickup ticket behind. We also offer the possibility to deliver your order to a different address. You can specify this when filling in your address. You can also choose to pick up your order at one of our offices. Within 1-2 business days we will contact you for a pickup appointment. When your order leaves our warehouse, you will receive an e-mail from our carrier GLS package service with a track and trace link to track your order.
The costs for sending our items within the Netherlands and Belgium is € 15,- incl. VAT. Orders over € 100,- excl. VAT are free of shipment cost within the Netherlands and Belgium. In addition to the Netherlands and Belgium, we also supply to countries in Europe, South and North America, Asia, Africa, Australia and the Middle East. If your country does not come forward as a choice during the ordering process, please send us an e-mail to email@example.com.
The costs for shipments outside the Netherlands and Belgium depend on the country and the weight or dimensions of the package to be shipped. No rights can be derived from these amounts and we reserve the right to adjust this amount.
We do our best to deliver the items within 1 - 10 working days after payment of your order. The delivery time depends on the product and the method of payment. If you would like to be informed in advance of the delivery time, please send us an email to firstname.lastname@example.org.
Questions? E-mail us via email@example.com. During working days a reply within 24 hours.
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